What is Hostelworld?
Hostelworld is an online platform that helps travelers find and book budget accommodation such as hostels, guesthouses, and budget hotels around the world. It was founded in 1999 and has since grown to become one of the world’s largest online booking platforms for budget accommodation.
Hostelworld provides travelers with a wide range of options for budget accommodation, including dormitory beds and private rooms. It offers a simple and user-friendly interface that allows users to search and filter accommodation options based on their budget, location, and desired amenities. Hostelworld also provides user reviews and ratings to help travelers make informed decisions about their accommodation choices.
Hostelworld’s platform is available in multiple languages and accepts a variety of payment methods, making it accessible to travelers from around the world. It also offers a mobile app that allows travelers to book accommodation on the go and receive instant confirmation.
In addition to its booking platform, Hostelworld also provides travel resources such as destination guides, travel tips, and a blog that features travel stories and advice from experienced travelers.
Overall, Hostelworld is a popular choice for budget travelers looking for affordable and convenient accommodation options around the world.
Is Hostelworld reliable?
Yes, Hostelworld is a reliable platform for booking budget accommodation around the world. The website has been operating since 1999 and has since grown to become one of the largest online booking platforms for hostels and budget accommodation.
Hostelworld has a secure booking process, accepts multiple payment methods, and provides instant confirmation for bookings. The platform also offers a customer service team that is available 24/7 to assist travelers with any questions or concerns.
Hostelworld also provides user reviews and ratings for each property, which can be very helpful for travelers to make informed decisions about their accommodation choices. These reviews are submitted by verified guests who have actually stayed at the properties, which adds credibility to the reviews.
Overall, Hostelworld has a strong reputation in the travel industry and is a trusted platform for booking budget accommodation. It’s always a good idea to do your own research and read reviews before making any booking, but Hostelworld is a reliable option for budget-conscious travelers.
Booking Process of Hostelworld
Booking through Hostelworld is a straightforward process. Here are the steps to book accommodation on Hostelworld:
- Search for Accommodation: Start by entering your desired destination, travel dates, and number of guests into the search bar on the Hostelworld homepage. You can also use filters to narrow down your search based on price, location, and facilities.
- Choose Your Accommodation: Once you’ve found a property that suits your needs and budget, click on it to view more details. You can read reviews from previous guests, see photos of the property, and check the availability of the room type you want.
- Make Your Booking: When you’re ready to book, select the room type and enter the number of guests. You’ll be asked to enter your personal details and payment information. Hostelworld accepts a variety of payment methods, including credit/debit cards and PayPal.
- Receive Confirmation: After completing your booking, you’ll receive instant confirmation via email. You can also view your booking details and itinerary on the Hostelworld website.
- Contact the Property: It’s a good idea to contact the property directly to confirm your arrival time and any special requests you may have. You can find the property’s contact information on your booking confirmation email or on the Hostelworld website.
- Enjoy Your Stay: Once you arrive at the property, check-in at the front desk and enjoy your stay!
Hostelworld also offers a mobile app that allows you to search for and book accommodation on the go. The booking process is similar to the website, and you’ll receive instant confirmation via the app.
Best Price Guarantee
Hostelworld offers a Best Price Guarantee for bookings made through its platform. This means that if you find a lower price for the same accommodation, room type, and dates on another website within 24 hours of booking with Hostelworld, they will refund you the difference in price.
To make a claim under the Best Price Guarantee, you need to fill out a claim form on the Hostelworld website within 24 hours of making your booking. The claim form requires you to provide details of the lower price, including the website where you found it, the price quoted, and a screenshot of the booking page.
Once you’ve submitted the claim form, Hostelworld will verify the details and refund you the difference in price within 72 hours. The Best Price Guarantee applies to the base rate of the accommodation only and does not include any taxes or fees.
It’s important to note that the Best Price Guarantee applies to bookings made through the Hostelworld website only, and not to bookings made directly with the property. Additionally, the guarantee only applies to prices advertised on public websites and not to prices offered through email, loyalty programs, or other restricted channels.
How to cancel your booking?
To cancel a booking on Hostelworld, follow these steps:
- Log in to your Hostelworld account and go to the “My Bookings” section.
- Find the booking you want to cancel and click on “Cancel Booking.”
- Review the cancellation policy for the property. Some properties may have a non-refundable policy or require a cancellation fee.
- Confirm the cancellation by clicking on “Yes, cancel booking.”
- Receive Confirmation: You will receive an email confirming the cancellation and any applicable refund.
It’s important to note that cancellation policies vary depending on the property and the type of rate you have booked. Some properties may have a non-refundable policy, while others may offer free cancellation up to a certain date. It’s always a good idea to review the cancellation policy before booking.
If you need to modify your booking instead of canceling it completely, you can contact the property directly or reach out to Hostelworld’s customer service team for assistance.
Contact Hostelworld & Customer Service
If you need to contact Hostelworld or their customer service team, here are some ways to get in touch:
- Email: You can email Hostelworld’s customer service team at [email protected]. They aim to respond to all emails within 24 hours.
- Phone: Hostelworld’s customer service team is available by phone 24/7. You can find the phone number for your region on the Hostelworld website under the “Contact Us” section.
- Live Chat: Hostelworld’s website features a live chat function that allows you to chat with a customer service representative in real-time.
- Social Media: Hostelworld is active on several social media platforms, including Facebook, Twitter, and Instagram. You can send them a direct message or tweet for assistance.
It’s important to note that if you have a booking-related issue, it’s best to contact the property directly first. If you’re unable to resolve the issue with the property, then you can contact Hostelworld’s customer service team for assistance.
Hostelworld also provides a comprehensive Help Center on their website that includes answers to frequently asked questions and troubleshooting guides.
Other websites for booking hostels
There are several other websites that offer booking for hostels and budget accommodation, including:
- Booking.com: Booking.com is a popular online booking platform that offers a wide range of accommodation options, including hostels and budget hotels.
- Agoda: Agoda is a travel booking website that specializes in hotel and accommodation bookings, including hostels.
- Expedia: Expedia is a travel booking website that offers a variety of accommodation options, including hostels and budget hotels.
- Airbnb: Airbnb is a popular platform for booking private accommodations, including private rooms in shared apartments and budget-friendly options like guesthouses.
- Hostelbookers: Hostelbookers is a website that specializes in booking hostels and budget accommodation around the world.
- Hostelling International: Hostelling International is a non-profit organization that operates a network of hostels around the world. Their website allows you to search and book hostels in over 80 countries.
When choosing a booking website for hostels, it’s important to consider factors such as pricing, user reviews, and customer service. It’s also a good idea to compare prices across multiple websites to ensure that you’re getting the best deal.
Conclusion
In conclusion, Hostelworld is a reliable online platform for booking budget accommodation, including hostels, guesthouses, and budget hotels. The website offers a wide range of options for travelers, as well as user reviews and ratings to help inform booking decisions.
Hostelworld also offers a Best Price Guarantee and 24/7 customer service to ensure a positive booking experience. However, it’s always a good idea to do your own research and compare prices across multiple booking websites to ensure that you’re getting the best deal for your travel needs.
FAQs
Is Hostelworld legit?
Yes, Hostelworld is a legitimate online booking platform for budget accommodation. The website has been operating since 1999 and has a strong reputation in the travel industry.
Does Hostelworld charge a booking fee?
No, Hostelworld does not charge a booking fee. The price you see on the website is the price you pay for your accommodation.
Can I cancel my booking on Hostelworld?
Yes, you can cancel your booking on Hostelworld, but the cancellation policy and any applicable fees will vary depending on the property and type of rate you booked. It’s always a good idea to review the cancellation policy before making a booking.
Does Hostelworld offer a Best Price Guarantee?
Yes, Hostelworld offers a Best Price Guarantee. If you find a lower price for the same accommodation, room type, and dates on another website within 24 hours of booking with Hostelworld, they will refund you the difference in price.
Does Hostelworld provide customer service?
Yes, Hostelworld has a customer service team that is available 24/7 by phone, email, live chat, and social media. They can assist with any booking-related issues or questions.
Can I book accommodation on Hostelworld’s mobile app?
Yes, Hostelworld has a mobile app that allows you to search for and book accommodation on the go. The app is available for both iOS and Android devices.